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Spectrum is a telecommunications brand offered by Charter Communications, Inc. that provides cable television, internet and phone services for both residential and business customers. It is the second largest cable operator in the United States. A few years ago Spectrum acquired Time Warner Cable.
Full Outage Map
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What isn't working?
Please let us know what issue you are experiencing with Spectrum:
E-mailThank you for the report! If you have any tips or frustrations you wish to share, please leave a message in the comments section!
In the last three months, how would you rate Spectrum?
2.26 out of 5 263,786 ratings
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Problems in the last 24 hours in Fern Creek, Kentucky
The chart below shows the number of Spectrum reports we have received in the last 24 hours from users in Fern Creek and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Spectrum. Are you experiencing issues or an outage? Leave a message in the comments section!
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Most Reported Problems
The following are the most recent problems reported by Spectrum users through our website.
Internet (63%)
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Wi-fi (14%)
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TV (8%)
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Total Blackout (8%)
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E-mail (4%)
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Phone (2%)
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Live Outage Map Near Fern Creek, Jefferson County, Kentucky
The most recent Spectrum outage reports came from the following cities:Louisville, Shepherdsville, Jeffersonville, Mount Washington and Crestwood.
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| City | Problem Type | Report Time |
|---|---|---|
 Louisville | Internet | |
| Louisville | Internet | |
| Louisville | Internet | |
| Louisville | Internet | |
| Louisville | Wi-fi | |
| Louisville | Internet |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Spectrum Issues Reports Near Fern Creek, Kentucky
Latest outage, problems and issue reports in Fern Creek and nearby locations:
- Victor III (@treytackett3) reported fromLouisville, Kentucky
3rd time our internet has been down A week before a big trial. Thanks @GetSpectrum
- William Paro (@ParoWilliam) reported fromUtica, Indiana
A other @Ask_Spectrum outage. Become all too common.Customers should get a credit with as much in incidence this is causing.Some of us work from home, or our children are on e-learning.
- dalton (@daltonjbrown) reported fromBeckley, Kentucky
This is probably the ~25th time this week I’ve lost @GetSpectrum wifi. Completely useless and there are no other options where I live. They know we have nowhere else to turn and don’t give a ****
- Victor III (@treytackett3) reported fromLouisville, Kentucky
@Ask_Spectrum Just voicing a frustration, we have a technician on the way already. Unbelievable that you all have a monopoly on ISP services in this area and routinely can’t provide a consistent service. It’s nearly 2022 for crying out loud. Be better
- DJ Seizure (@DJSeizure) reported fromLouisville, Kentucky
@Ask_Spectrum whats going on with the internet is it down. It works for a few seconds then goes down
- SteveO (@wushock38) reported fromLouisville, Kentucky
@Ask_Spectrum Trying to connect my PS5 to my wired LAN, and it appears my modem won't provide an IP address for it...I have other devices connected, so what is the issue here
- DanO 🕙 (@drobryan68) reported fromDouglass Hills, Kentucky
@GetSpectrum Our wifi/internet connection has been going in and out for the past 3 days in Louisville. Has Spectrum been l experiencing network issues or could this be a router problem? Sincerely, Frustrated in the 502. 😒😱😠
- Kara P (@KaraKimII) reported fromLouisville, Kentucky
@GetSpectrum WORST SERVICE EVER! I’m done with you stealing my money! After 5 years: I M GONE!!!
- Zack Mitchell (@Zack_Mitchell12) reported fromSycamore, Kentucky
Hey @ATT , can you do better at Internet? If I wanted slow Internet, I would’ve used @GetSpectrum or tried to connect my computer, phone, and Xbox to my old Ti-84 calculator (doesn’t provide Internet, but as far as I’m concerned neither do you, apparently).
- Amy Corbett (@AmyBCorbett) reported fromLouisville, Kentucky
@Ask_Spectrum Louisville Ky...service problems?
- Capt. Brandon Wilson (@creative_wilson) reported fromHighview, Kentucky
Im gotta give @GetSpectrum some credit, after we reported an outage they had someone out within an hour! Its not fixed but they are all over it 👏
- doc mcstuffins (@momentai__) reported fromLouisville, Kentucky
I think @GetSpectrum might be the worst internet provider I’ve ever had
- PepegaPenguin96 (@ToxicJackalMain) reported fromWildwood, Kentucky
@GetSpectrum literally the worst internet i’ve ever had. my phones hotspot works better
- Gym Dad (@DaddySaurusFlex) reported fromHeritage Creek, Kentucky
@DRBWrites16 @JoshMankiewicz It did, but it skipped like crazy because @GetSpectrum is ******. It’ll be on peaco*ck tomorrow. Now cancel spectrum like I’ve been begging you to
- ANUSTART (@ashxkicker) reported fromLouisville, Kentucky
Suck my **** and choke on it, i yield my time. **** you @GetSpectrum
- Smesus (@SmesusGaming) reported fromLouisville, Kentucky
Yo @Ask_Spectrum for this outage in the 40202 zip code...have you tried power cycling your modem? Maybe that would get us back up and running again. Once again, this is why #SpectrumSucks. Down 2+ hours. Ugh.
- Kevin J Bailey (@Aubieky) reported fromCity of Saint Matthews, Kentucky
Go to @GetSpectrum Store and the lady tells me I have to register so no one will get in line in front of me even though I’m already talking to her And I’m the only customer in there. Data grab?
- NIC BRADEN (@npbraden) reported fromLouisville, Kentucky
👋🏻 @GetSpectrum - I canceled my service and need to return my equipment … what other options do I have besides wasting all day waiting at an efficient spectrum location? @Ask_Spectrum
- Valentine V. Sparklthrust (@valentinemonsta) reported fromLouisville, Kentucky
@Ask_Spectrum hi and good morning. Its seems my internet is not working. Is there an outage?
- Kara P (@KaraKimII) reported fromLouisville, Kentucky
@GetSpectrum @Ask_Spectrum on the phone AGAIN with your horrible service that don’t want to pay me back for a service I’ve never had saying I passed the 60days when I didn’t even know about this and didn’t think I had to check my bill for something I never request!The worst!!!
Spectrum Issues Reports
Latest outage, problems and issue reports in social media:
- ⚡Voldy⚡ (@1V0LDY) reported
@Ask_Spectrum internet has been down since 1:00P.M and still waiting for it to come back on
- Pdxdude (@Pdxdude84) reported
@SunniJazz77 @HyperionShadow @GetSpectrum Cable is a luxury. Not a necessity. Pay for the service or don't.
- Sid (@sidcynthia) reported
@GetSpectrum this is getting ridiculous, an outage twice a week? Really?
- Kyle Hettinger (@kylehettinger) reported
@Ask_Spectrum Internet is great I'm getting 338.6 mbps down and 11.5 up, but I'm leaving when AT&T Fiber is installed 300 down and 300 up
- Erik 🇲🇽🇸🇻🇺🇸 (@ErikFCB_89) reported fromLos Angeles, California
Yo @GetSpectrum I thought by upgrading my service meant better service. But since then I’m constantly loosing my internet connection. And when I call all I get is people telling me to unplug and replug in my equipment. This is frustrating!!! Please help
- Sam (@NoGreenEggsSam) reported
@Ask_Spectrum outage still. This is the worst internet we’ve ever had 😭 AND they just raised our prices. Time to look somewhere else.
- Doob13 (@Doob13Ashtray) reported
@Azlyr_ @Ask_Spectrum It's down all over the country that tech reply is just bullsh*t so you don't keep calling and complaining. They're also hoping it will be on by Monday.
- Holger Wittig (@CAUUGC) reported
@Ask_Spectrum am I the only one with problems with the TV app and other TV streaming services? Apple TV, YouTube, etc. are working, just not the Spectrum TV connected services.
- Doob13 (@Doob13Ashtray) reported
@Ask_Spectrum any update or what's the issue. No I don't want to DM you my info, I want an answer to what the hell is going on.
- VonSolo5 - Rebel, Multi-Media Artist & Mermaid💋 (@VonSolo5) reported
@Ask_Spectrum Thank you, I have already spoken to one of your very professional representatives and made an appointment for service. 🙏✨ Just wanted to illustrate how problematic internet disruptions can be for artists trying to broadcast live while producing content. All my work, now ruined.
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