About ACE Cash Express | Leading Financial Services Company (2024)

California residents: Learn what personal information we collect and how we use it by viewing the California Privacy Policy

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4.8 Rating on Google*

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*as of April 2024.

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About ACE

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At ACE, we make it easy to get access to financial services you need when it matters. We offer a broad range of financial products and services, including short-term loans, card services, check cashing, money transfers, bill payments, and money orders. Since 1968, we’ve been here to help you create a better financial future.

Nontraditional Banking for the Way You Live.

About ACE Cash Express | Leading Financial Services Company (14)

Traditional banks aren’t the only way to manage your finances. ACE knows that money is a very personal topic—and the way you manage it is up to you. You may choose to avoid traditional banks, credit unions, and other similar financial institutions entirely or you might choose to use a mixture of traditional and alternative financial service providers.

Choose ACE Cash Express for:

  • Payday Loans
  • Installment Loans
  • Flare Account®
  • ACE Elite® Visa® Prepaid Debit Card
  • Check Cashing
  • Bill Payment
  • Money Orders
  • Money Transfers
  • ATM Services
  • Title Loans

Why ACE?

50

+

years of service

38

+

million customers served

800

+

locations

What Customers Say

Gina H.

Fast Professional service. I highly recommend ACE.

Consumer - Gina H.

Joseph L.

Great and timely service.

Consumer - Joseph L.

Q. Flores

Very satisfied.

Consumer - Q. Flores

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Medallia Reviews

FAQs

I have questions about loans at ACE Cash Express. Where do I go?

Visit theLoan Questionspage for more FAQs. You can also visit the ACE Cash ExpressInstallment LoansorPayday Loanspages for more information.

I have questions about the ACE Flare™ Account by MetaBank® or ACE Elite™ Visa® Prepaid Debit Card. Where do I go?

Please visit flareaccount.comto learn more about the Flare Account. You can visitaceeliteprepaid.comfor information about the ACE Elite Card.

What is a Credit Services Organization (CSO) and Credit Access Business (CAB)?

Depending on the state, a Credit Services Organization (CSO) is a company that earns compensation by, among other things, helping consumers obtain loans from a lender. A Credit Access Business (CAB) is a type of CSO that helps people obtain payday loans, installment loans, and title loans from a lender. CSOs are not lenders and do not make loans. ACE Credit Access LLC is a CSO and a CAB that helps consumers obtain loans from an independent third-party lender.

Is my personal information safe?

ACE Cash Express values your privacy and internet safety. Click here to read our privacy policy andonline privacy policy. For California residents, see our California Privacy Policy to learn what personal information we collect and how it is used.

Can I sell my financial services business to ACE Cash Express?

ACE is always looking for opportunities to expand our business where it makes sense. If you own a check cashing or financial services business that you are interested in selling, we’d like to hear from you.

Please emailacquisitions@acecashexpress.com.

See All

Contact Us

Corporate Office

300 E. John Carpenter Fwy, Ste. 900 Irving, TX 75062

(972) 550-5000

Human Resources

(800) 581-5126

employment@acecashexpress.com

Comments or Suggestions

(888) ACE-PREZ ((888) 223-7739)

acepresident@acecashexpress.com

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What are you looking for?

Find an ACE Store Near You

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Send money worldwide at an ACE store or online!

Get Started

Customer Service

  • General Inquiries
  • Online Loans

Phone: (877) ACE-CASH

Email: customerservice@acecashexpress.com

Phone: (877) ACE-CASH

Email: InternetOps@acecashexpress.com

Want to learn more about ACE loans?

Online Loans

'; heroWrapper.appendChild(container); heroCarousel.appendChild(style); heroCarousel.appendChild(heroWrapper); } }); heroContainer.appendChild(heroCarousel); section.appendChild(heroContainer); while (main.firstChild) { main.removeChild(main.firstChild); } main.appendChild(section);}function changeLicenseRateCards() { selectedState = Cookies.get('state'); splitedURLname = window.location.pathname.split("/"); type = splitedURLname[1].split("-")[0]; var state = 'data-state-' + selectedState; $('.license-rate-card-wrapper').addClass('hidden'); $('.license-rates-unavailable-states').addClass('hidden'); $('.license-rates-all-states').addClass('hidden'); if (state === 'data-state-all_states' || selectedState == null) { $('.license-rates-unavailable-states').addClass('hidden'); $('.license-rates-container').append('

To view state rates, please select your home state here.

'); } else { $('.license-rate-card-wrapper').each(function () { if (type == 'payday' || type == 'installment') { if ($(this).hasClass('data-state-' + selectedState) && $(this).hasClass('data-type-' + type)) { $(this).removeClass('hidden'); } // else if ($(this).hasClass('data-state-' + selectedState) && !$(this).hasClass('data-type-' + type) && !$(this).hasClass('unavailable')) { // $('.license-rates-container').append('

Sorry, this type of loan is not available in this state.

'); // $('.license-rates-message:not(:first)').remove(); // } } else { if ($(this).hasClass('data-state-' + selectedState)) { $(this).removeClass('hidden'); } } if ($(this).hasClass('data-state-' + selectedState) && $(this).hasClass('unavailable')) { $(this).removeClass('hidden'); $('.license-rates-unavailable-states').removeClass('hidden'); } }); }}function getLicenseCard(state) { if (filesData === null) return; if (!state) state = "all_states"; if (stateFiles.length <= 0) { for (let i = 0; i < filesData.length; i++) { const temp = filesData[i].state_name.split(" ").join("_").toLowerCase(); stateFiles[temp] = filesData[i]; } } const singleStateData = stateFiles[state]; let licenseCard = document.getElementById("license-card-id"); while (licenseCard?.firstChild) { licenseCard.removeChild(licenseCard?.firstChild); } let licenseWrapper = document.createDocumentFragment(); if (singleStateData?.online_payday_rates === null && singleStateData.online_installment_rates === null) { const element = document.createElement('div'); element.setAttribute("class", `license-rate-card-wrapper card-wrapper unavailable data-state-${state}`); const pElement = document.createElement('p') pElement.innerHTML = '

Sorry, this type of loan is not available in this state.

'; element.appendChild(pElement); licenseWrapper.appendChild(pElement); licenseCard?.appendChild(licenseWrapper); } else { if (singleStateData?.online_installment_rates !== null && !window.location.pathname.includes('/payday-loans/')) { singleStateData?.online_installment_rates.forEach(doc => { const currentWrapper = document.createElement("div"); currentWrapper.setAttribute("class", "col-lg-6 license-rate-card-wrapper card-wrapper available data-state-" + state + " data-type-installment"); const imageName = doc.name.split(" ").join("-").toLowerCase(); const anchore1 = document.createElement("a"); anchore1.setAttribute("class", "card icon-card"); anchore1.setAttribute("href", doc.document_path); anchore1.setAttribute("target", "_blank"); const cardImg = document.createElement("div"); cardImg.setAttribute("class", "card-img card-img-top"); var objectElement = document.createElement('img'); objectElement.setAttribute('src', '/assets/webp/licenses-rates/' + imageName + '.webp'); cardImg.appendChild(objectElement); anchore1.appendChild(cardImg); anchore1.innerHTML += '

' + doc.name + '

'; currentWrapper.appendChild(anchore1); licenseWrapper.appendChild(currentWrapper); }); } licenseCard?.appendChild(licenseWrapper); const licenseWrapper2 = document.createDocumentFragment(); if (singleStateData?.online_payday_rates !== null && !window.location.pathname.includes('/installment-loans/')) singleStateData?.online_payday_rates.forEach(doc => { const currentWrapper = document.createElement("div"); currentWrapper.setAttribute("class", "col-lg-6 license-rate-card-wrapper card-wrapper available data-state-" + state + " data-type-installment"); const imageName = doc.name.split(" ").join("-").toLowerCase(); const anchore1 = document.createElement("a"); anchore1.setAttribute("class", "card icon-card"); anchore1.setAttribute("href", doc.document_path); anchore1.setAttribute("target", "_blank"); const cardImg = document.createElement("div"); cardImg.setAttribute("class", "card-img card-img-top"); var objectElement = document.createElement('img'); objectElement.setAttribute('src', '/assets/webp/licenses-rates/' + imageName + '.webp'); cardImg.appendChild(objectElement); anchore1.appendChild(cardImg); anchore1.innerHTML += '

' + doc.name + '

'; currentWrapper.appendChild(anchore1); licenseWrapper2.appendChild(currentWrapper); }); licenseCard?.appendChild(licenseWrapper2); let license = false; let pageUrl = "/about/"; if (pageUrl.includes('/installment-loans/') && singleStateData?.online_installment_rates === null) license = false; else if (pageUrl.includes('/payday-loans/') && singleStateData?.online_payday_rates == null) license = false; else license = true; // generate license section if (license) { const licenseWrapper3 = document.createElement("div"); if (singleStateData?.license_and_documents !== null) { singleStateData?.license_and_documents.forEach(doc => { const newWrapper = document.createElement("div"); const imageName = doc.name.split(" ").join("-").toLowerCase(); newWrapper.setAttribute("class", "col-lg-6 license-rate-card-wrapper card-wrapper available data-state-" + state + " data-type-installment"); const anchore1 = document.createElement("a"); anchore1.setAttribute("class", "card icon-card"); anchore1.setAttribute("href", doc.document_path); anchore1.setAttribute("target", "_blank"); const cardImg = document.createElement("div"); cardImg.setAttribute("class", "card-img card-img-top"); var objectElement = document.createElement('img'); objectElement.setAttribute('src', '/assets/webp/licenses-rates/' + imageName + '.webp'); cardImg.appendChild(objectElement); anchore1.appendChild(cardImg); anchore1.innerHTML += '

' + doc.name + '

'; //licenseWrapper3.appendChild(anchore1); newWrapper.appendChild(anchore1); licenseCard?.appendChild(newWrapper); }); } //licenseCard?.appendChild(licenseWrapper3); } else { licenseWrapper = document.createElement("div"); licenseWrapper.setAttribute("class", "license-rate-card-wrapper card-wrapper unavailable data-state-" + state); licenseWrapper.innerHTML += '

Sorry, this type of loan is not available in this state.

'; licenseCard?.appendChild(licenseWrapper); } }}let pageUrl = "/about/";const incomingState = pageUrl.split('/')[2];let state = incomingState && incomingState.length > 0 ? incomingState : Cookies.get("state");if (incomingState?.length > 0) { $('#select-state, #contact-state').val(function () { return Array.apply(null, this.options)?.map(x => x.label)?.find(x => x.toLowerCase()?.includes(incomingState)) .trim()?.toLowerCase()?.replace(incomingState, '')?.replace(' - ', '').toUpperCase() });}getHeroWapper(state);getLicenseCard(state);$('.closeModal').click(function () { $('#licenseRatesModal, .modal-backdrop').hide();});$(document).ready(function () {})$(document).on('change', '#select-state, #contact-state', function () { let currentState = $(this).val(); if (this.selectedOptions && this.selectedOptions[0] && this.id === "contact-state") { currentState = this.selectedOptions[0].innerHTML.trim().replace(' - ', '').replace(this.value, '').replaceAll(' ', '_').toLowerCase(); } Cookies.set('state', currentState); getLicenseCard(currentState); getHeroWapper(currentState); if (typeof Cookies.get('state') === 'undefined') { Cookies.set('state', 'all_states'); } var baseURL = 'https://www.acecashexpress.com'; var paydayLoanLink = "/payday-loans/"; var installmentLoanLink = "/installment-loans/"; var titleLoanLink = "/title-loans/"; var locationsLink = "/locations/"; setProductPageURL(baseURL, paydayLoanLink, installmentLoanLink, titleLoanLink, locationsLink);})//method to redirect to search results page while clicking the search buttonfunction DisplaySearchResults(event) { try { if (event.key === "Enter") { event.preventDefault(); var searchInput = document.getElementById("search").value; window.location.href = "/search/?query=" + searchInput; } } catch (err) { window.location.href = "/search/"; }}// Check for text in the `input` fields and change background color.function backgroundColor(input) { if (input) { input.addEventListener("keyup", function () { if (input.value) { input.classList.add("bg-white"); } else { input.classList.remove("bg-white"); } }); }}searchInput = document.getElementById("search");// storeFinderInput = document.getElementById('store-finder-input');backgroundColor(searchInput);
About ACE Cash Express | Leading Financial Services Company (2024)
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