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Your Dutch Run just got a glow-up.
Customize, order and pick up at the shop!
It's All In The App
Order, earn points, pay and more all in the app.
Order Your Way
Add flavors, milk and customize your perfect drink.
Save Your Faves
Save your faves for easy re-ordering.
Order Ahead How-To
Need a step-by-step? We got you!
1. Download & Join
Download the app. If you already have the app, you may have to update it to see the Order Ahead feature. Then, create an account and you're ready to go!
2. Set Your Location
Search for your nearest Dutch Bros location in the app and select “Order Now.” You may need to enable location services in your settings.
Note: some locations are not available for Order Ahead.
3. Start Your Order
Select a drink to begin customizing your order.
4. Pay & Pick Up
Review your order and pay using your Dutch Pass, gift card, or one-time credit card payment. You'll select a time and either “pickup window” or “drive thru” as your pickup location.
Varies by location.
5. Save Your Faves
Save your fave drinks for easy ordering next time!
Only available at select locations.
Order Ahead FAQs
I have an issue with my Order Ahead. What do I do?
If you need assistance with your mobile order, please visit our Contact Us page and chat with us for additional support. We're here to help!
Do I still earn points when I place an Order Ahead?
Absolutely! We're all about hooking you up with points for each order and you should see them added to your Dutch Bros account within 24 hours.
I need to make changes to my Order Ahead
All orders are final and changes can't be made once the mobile order is placed. We're sorry about that! Please be sure to confirm all details before placing your order.
I want to cancel my Order Ahead
Once you've placed your mobile order, it can't be cancelled. We're sorry about that! If you need further assistance, we'd be happy to help! Just visit our Contact Us page and chat with us for additional support.
Can I still customize my drink through Order Ahead?
We'd love to customize your drink the way you want, so you can definitely make your usual customizations when ordering ahead! If you have a particularly creative order, or enjoy a cold pour, we recommend ordering your drink at the shop so your broista can get it just right.
I'm getting an error when trying to place my Order Ahead
Sorry for the trouble placing your order! For now, we recommend heading to your local shop to place your order.
How do I pick up my order when I get to the shop?
Once you've placed your order, you'll be able to see pick-up instructions in the app. Pick-up instructions can vary depending on location, so make sure to double check!
Why isn't my location offering Order Ahead?
We're currently testing Order Ahead at some locations. Keep an eye out on the Dutch Bros™ app to see if it comes to your favorite shop!
What is Order Ahead?
Order Ahead allows you to save time by placing a mobile order through the Dutch Bros™ app! Once you've submitted your order, simply swing by the shop to pick up your order.
How do I use Order Ahead?
If you haven't already, start by downloading the Dutch Bros™ app and creating a free account! Once you're logged in, click the "Order" tab, then choose which location you'd like to pick up your order. Choose and customize your drink(s), then view your cart to check out. Confirm your payment details, then click on "Place Order". You'll receive an order confirmation with details on how to pick up your order. That's it!
